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FREQUENTLY ASKED QUESTIONS
 

FREQUENTLY ASKED QUESTIONS

Domain Names  »   Domain Security Measures


1. Can anyone access my domain name information?

No, access is restricted by userIDs and Passwords.


2. How do UserIDs and Passwords work?

These are identification codes to identify a particular holder of each contact code. Only by using the right usernames and Passwords will the Administrative Contact, Technical Contact  and Billing Contact be able to access certain contact code information.

Therefore, once your domain name has been successfully registered, the usernames and Passwords are required whenever the relevant Contact Person wants to make modifications to a domain name record, delete a domain name and/or transfer a domain name. (see Making Changes To A Domain Name Record above).
The same username and Password for each contact code may also be used for other domain names. For example, if a Registrant has registered three domain names, the same username and Password for the Administrative Contact (and therefore the same contact code) may be used to access the application forms to modify the records of, delete and transfer all three domain names.
However, each time your Administrative Contact appoints a new Administrative Contact or Technical Contact or Billing Contact  who hasn’t been appointed before (and therefore has not been assigned a contact code), new  contact code will be created for him or her. The new Contact Person will then be required to create a new username and Password. Upon confirmation of the appointments, the new Contact Person must change the password immediately.

3. Can anything be used in a UserID and Pasword?

No, please follow the rules below:

For UserID:

  • It has to be between 5 - 10 characters long
  • It can only contain numbers (0-9) and lowercase letters (a-z)
  • No spaces between characters are allowed

Please note that this UserID is for security purposes and is different from the UserID in your .name.my e-mail address.

For Password:

  • It has to be between 12 - 14 characters long
  • It can only contain numbers (0-9), upper and lowercase letters (A-Z, a-z), and symbols or special characters such as “_”, “#”, and “*”
  • A combination of letters/numbers/symbols is recommended
  • No spaces between characters are allowed
  • Make sure it is difficult for others to guess

4. How can I safeguard my Password?

  • Use a combination of letters/numbers/symbols.
  • Make sure it is difficult for others to guess.
  • Don't reveal your password to anyone.
  • Change your password regularly.

5. How do I change my Password?

Please use the facility provided on MYNIC's Online System.


6. What if I have registered more than one domain name?

Each contact code may also be used for other domain names registered under the same Registrant. For example, if a Registrant has registered three domain names, the same Contact Code for Administrative Contact (and therefore the same username and Password) may be used to access the application forms to modify the records of, delete and transfer all three domain names.
However, each time your Administrative Contact appoints a new Administrative Contact, Billing Contact or Technical Contact who hasn’t been appointed before (and therefore has not been assigned a  Contact Code), new Contact Code will be created for him or her. The new Contact Person will then be required to create a new username and Password.
Likewise, for personal domain names, each time you appoint a new Billing Contact or Technical Contact  who hasn't been appointed before (and therefore has not been assigned a .my  Contact Code), a new  Contact Code will be created for him or her. The new Technical Contact will then be required to create a new username and Password.
Upon confirmation of the appointments, the new Contact Person must change the password immediately.